Terms of service

Terms of Service

London Mode is the brand name of London Mode. These Terms and Conditions set out the rules for accessing and using https://londonmodeuk.com/ and for purchasing products or services through our online store. The website is operated by Aureo Fashion, with its registered office at 42 King Street Manchester M2 4LQ United Kingdom.

By visiting our website, placing an order, or using any service provided through the website, you agree to be bound by these Terms.

Company name: London Mode
Address: 42 King Street Manchester M2 4LQ United Kingdom
Email: info@londonmodeuk.com

No registration is required to browse the website. However, to purchase products or use certain services, you may need to create an account and accept these Terms.

London Mode offers fashion products through the website. These Terms explain the rights and responsibilities that apply between London Mode and users of our website.

If you do not agree with these Terms, please do not use the website or our services.

This website is operated by London Mode. The terms “we,” “us,” and “our” refer to London Mode.

Any new features, updates, services, or tools added to the website will also be governed by these Terms. The latest version of these Terms will remain available on this page. London Mode may update these Terms at any time, and changes become effective once published on the website.

Our online shop is operated using Shopify Inc., which provides the technical infrastructure for our e-commerce operations.

SECTION 1 – ONLINE STORE CONDITIONS

By accepting these Terms, you confirm that you have full legal capacity under the laws of your country of residence, or that you have permission from a parent or legal guardian if you are a dependent minor.

You may not use the website for unlawful purposes or in a way that breaches applicable regulations, including copyright laws.

You must not upload, transmit, or introduce viruses, malicious code, or any other harmful software.

Any breach of these Terms may result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse access to the website or our services to any person at our discretion.

You understand that information you provide, excluding payment details, may be transferred across different networks and adjusted to meet technical requirements. Payment information is always encrypted during transfer.

You may not copy, reproduce, sell, resell, exploit, or use any part of the website, services, or contact details without our prior written permission.

Section titles are included for ease of reading only and do not affect the interpretation of these Terms.

SECTION 3 – CONTENT ACCURACY AND TIMELINESS

We aim to keep the information on our website useful and clear, but we do not guarantee that all content is always accurate, complete, or current. Information on the website is provided for general guidance and should not be relied on as personalized advice.

Some content may remain available for reference even if it is no longer fully current. We may update, change, or remove content at any time, but we are not obligated to do so. It is your responsibility to review the website for any changes.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES

Product prices may change at any time without prior notice.

We may modify, suspend, or discontinue products, services, collections, or any part of the website at our sole discretion.

We are not liable for price changes, service interruptions, product modifications, or discontinued offerings.

SECTION 5 – PRODUCT INFORMATION

Certain products may be available only through the website and are subject to stock availability. Returns and exchanges are handled according to our Return & Refund Policy.

We make reasonable efforts to present product images, colors, and descriptions as accurately as possible. However, the way colors appear may vary depending on your device settings.

We reserve the right to limit the sale of products to particular regions, customers, or groups, and to adjust product details at any time. Offers are void where prohibited by law.

We do not guarantee that products or services will meet every personal expectation, or that any identified errors or defects will be corrected.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION

We may refuse, limit, or cancel an order at our discretion. Restrictions may apply to orders placed by the same customer, account, payment method, billing address, shipping address, or household. If an order is changed or cancelled, we may contact you using the details provided at checkout.

You agree to provide accurate, complete, and current account, billing, and order information. You are responsible for keeping this information updated so we can process your orders and contact you when needed.

For more information about returns and refunds, please review Section 20 of these Terms.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

We may provide access to tools, apps, or services operated by third-party providers. We do not monitor or control these third-party tools.

You acknowledge that these tools and services are provided “as is” and “as available,” without warranties, guarantees, or endorsements from us. Your use of third-party tools is at your own risk.

You should review the terms, policies, and conditions of any third-party provider before using their tools or services.

Any future tools, functions, or features added to the website will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT

The website may include content, offers, references, or links provided by third parties.

External links are provided for informational purposes only. We are not responsible for third-party websites, products, services, materials, or actions.

Before interacting with any third-party website, we encourage you to review its own terms and privacy policy. Complaints or concerns about third-party products or services should be directed to the relevant third-party provider.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK

If you send us content such as reviews, comments, ideas, suggestions, submissions, or contest entries, you grant us the right to use, edit, copy, publish, distribute, translate, and display that content in any format.

We are not required to keep submissions confidential, provide compensation, or respond to them.

We may remove content that we consider inappropriate, offensive, defamatory, unlawful, misleading, obscene, or otherwise unsuitable.

You confirm that any content you submit does not violate the rights of others, does not contain harmful software, and does not include false or misleading information. You are solely responsible for the content you provide.

We disclaim responsibility for user-generated content or third-party content displayed on the website.

SECTION 10 – PERSONAL INFORMATION

Personal information submitted through our online store is handled in accordance with our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website or within our services may contain typographical errors, inaccuracies, or omissions. These may relate to product descriptions, prices, promotions, shipping details, delivery schedules, or product availability.

We reserve the right to correct errors, revise information, update details, or cancel orders if information on the website or any connected service is inaccurate, at any time and without prior notice, including after an order has been placed.

We are not obligated to update, amend, or clarify information within the service or on any linked platform, including pricing information, except where required by law. A stated update date does not mean that all information has been fully revised or remains current.

SECTION 12 – UNACCEPTABLE USES

In addition to the other restrictions stated in these Terms, you must not use the website or its content for the following purposes:

- Engaging in activity that violates any applicable law or regulation

- Encouraging others to take part in unlawful activity

- Breaching local, national, or international laws

- Infringing intellectual property rights belonging to London Mode or any third party

- Harassing, abusing, insulting, defaming, discriminating against, or harming others

- Sharing false, deceptive, or misleading information

- Uploading or distributing malware, viruses, or harmful technologies

- Collecting, tracking, or harvesting another person’s personal information without authorization

- Engaging in spam, phishing, scraping, crawling, or similar conduct

- Using the website for unethical, immoral, or offensive purposes

- Interfering with, bypassing, or weakening the security features of the website, services, or related platforms

We reserve the right to restrict or terminate access for any person who violates these restrictions.

SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY

We do not guarantee that our services will always be uninterrupted, timely, secure, or free from errors.

We do not guarantee that results obtained through the service will be accurate, complete, or reliable.

You understand that we may suspend, remove, or discontinue the service at any time without notice.

Your use of the website, products, and services is at your own risk. All products and services made available through the website are provided “as is” and “as available,” without express or implied warranties, including warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

London Mode, including its employees, partners, suppliers, affiliates, and service providers, will not be liable for direct, indirect, incidental, consequential, special, or punitive damages. This includes lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, even if we have been advised that such damages may occur. Where liability limitations are restricted by law, the lowest permitted level of liability will apply.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless London Mode, including its affiliates, subsidiaries, employees, agents, directors, service providers, and partners, from any third-party claims, demands, liabilities, costs, or expenses, including legal fees, arising from your breach of these Terms, violation of laws, or infringement of third-party rights.

SECTION 15 – SEVERABILITY

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will still be enforced to the fullest extent allowed by law. The remaining provisions will continue to apply in full force.

SECTION 16 – TERMINATION

Any obligations or liabilities that arise before termination will continue after termination where necessary.

You may stop using the website at any time. You may also notify us that you no longer wish to use our services, which will end this agreement between you and us.

If we believe that you have breached these Terms, we may terminate this agreement without prior notice. Any outstanding obligations before termination will remain in effect. We may also suspend or block your access to our services.

SECTION 17 – COMPLETE AGREEMENT

If we do not enforce any right or provision of these Terms, this does not mean we waive that right or provision.

These Terms, together with any policies or notices referenced on the website, form the complete agreement between you and London Mode. They replace any previous agreements, communications, or understandings, whether oral or written.

Any uncertainty in the interpretation of these Terms will not be interpreted against the party that drafted them.

SECTION 18 – GOVERNING LAW

These Terms, and any agreements connected to the provision of our services, are governed by the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS OF SERVICE

The most current version of these Terms will always be available on this page.

London Mode reserves the right to update, change, or replace any part of these Terms by publishing revised terms on the website. It is your responsibility to check this page for updates. Continued use of the website after changes are published means you accept the updated Terms.

SECTION 20 – RETURNS AND REFUNDS

At London Mode, we want every piece you order to feel right for your wardrobe. If something is not quite as expected, we are here to help you through a simple and clear return process.

Return period

You have 60 days from the date your order is delivered to request a return.

To be eligible for a return, items must be unused, in their original condition, and include all original packaging.

How to start a return

To begin a return, please contact us by email at info@londonmodeuk.com and include your order number.

Once your request has been reviewed, we will provide the next steps for returning your item.

Return shipping

Return shipping costs are the customer’s responsibility.

We recommend using a trackable shipping service when sending your return. This helps ensure your parcel can be followed safely until it reaches us.

Restocking fees

We do not charge any restocking fees.

Exchanges

Exchanges are available upon request. Please contact us at info@londonmodeuk.com with your order number and the item you would like to exchange.

We will guide you through the available options based on your request.

Refunds

After your returned item has been received and inspected, your refund will be processed within 7 business days.

The refund will be issued to your original payment method. Your bank or payment provider may take additional days to complete the transfer.

Need help?

We want your experience with London Mode to feel smooth from order to return. If you have any questions about your return, exchange, or refund, you can contact us anytime at info@londonmodeuk.com.

SECTION 21 – CONTACT INFORMATION

For questions, feedback, or support, please contact us:

Company name: London Mode
Address: 42 King Street Manchester M2 4LQ United Kingdom
Email: info@londonmodeuk.com

Follow London Mode on Instagram for polished looks, seasonal ideas, and quiet style confidence.

Thank you for shopping with London Mode, where modern fashion and personal expression meet with ease.

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