Privacy policy

Privacy Policy

At London Mode, privacy is part of the care we put into every customer experience. This Privacy Policy explains how we collect, use, protect, and manage your personal data when you visit https://londonmodeuk.com/, place an order, or contact our customer service team.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

Who We Are

Company name: London Mode
Address: 42 King Street Manchester M2 4LQ United Kingdom
Email: info@londonmodeuk.com

Data We Collect

When you use our website, we may collect:

  • Technical data such as your IP address, browser type, and time zone
  • Personal information you provide when placing an order, such as your name, email address, phone number, shipping address, and payment details
  • Information you provide when contacting us, such as customer service requests or order questions

How We Use Your Data

We use your data to:

  • Process and deliver your orders
  • Provide customer support
  • Protect our website and help prevent fraud
  • Personalize your shopping experience
  • Send updates, offers, or marketing messages only when you choose to receive them

Sharing Your Data

We only share your data with trusted partners who help us operate our store and provide our services, such as:

  • Payment service providers
  • Shipping and courier companies
  • Technical and marketing service providers such as Shopify

We never sell or rent your personal data.

Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Show you content tailored to your interests

You can disable cookies in your browser settings, but some website features may not work properly.

Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Correct or delete your data
  • Restrict how your data is processed
  • Receive a portable copy of your data
  • Withdraw consent at any time, including unsubscribing from newsletters

To exercise your rights, please contact us at info@londonmodeuk.com.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from individuals under 18 years of age. If we discover that such data has been provided, we will delete it immediately.

International Data Transfers

If you are located in the United Kingdom, please note that your personal information may be processed or stored outside of the United Kingdom, including in countries such as the United States, by our trusted partners such as payment providers, technology platforms, or shipping companies.

We take steps to ensure that any transfer of your data is managed securely and in accordance with applicable data protection standards.

Data Security and Retention

We take data security seriously and store your information only as long as necessary to:

  • Provide our services
  • Meet legal obligations
  • Resolve disputes

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on the London Mode website. Please check back periodically for updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Company name: London Mode
Address: 42 King Street Manchester M2 4LQ United Kingdom
Email: info@londonmodeuk.com

Thank you for trusting London Mode. We are committed to protecting your data while delivering a seamless and reliable shopping experience.